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Latha Thomas-Dha Ms Pmp Pgmp Acp Fachdm

As a healthcare operations and program strategy leader, I achieve long-term organizational goals by streamlining bleeding edge technical... | Mechanicsburg, Pennsylvania, United States

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Latha Thomas-Dha Ms Pmp Pgmp Acp Fachdm’s Emails [email protected]

Latha Thomas-Dha Ms Pmp Pgmp Acp Fachdm’s Phone Numbers No phone number available.

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Latha Thomas-Dha Ms Pmp Pgmp Acp Fachdm’s Location Mechanicsburg, Pennsylvania, United States

Latha Thomas-Dha Ms Pmp Pgmp Acp Fachdm’s Expertise As a healthcare operations and program strategy leader, I achieve long-term organizational goals by streamlining bleeding edge technical transformations, enhancing efficiencies, and training competent teams. OPERATIONAL OVERHAUL: I ensure seamless change management to drive organizational success. For instance, at Commonwealth Care Alliance, I streamlined the 70M transition of claims management to Facets. To this end, I initiated the parallel discovery phase and the creation of functional documents. I also adhered to updated timelines and instated accountability by closely monitoring resource and task allocation. As a result, I enabled the processing of 3M+ claims with 90%+ accuracy. By boosting claim auto-processing by 25%+, I enabled the processing of 2.5M more claims with 95% within 18 months. SERVICE EXCELLENCE: As someone who likes to enhance standard processes, I love capitalizing on improvement opportunities. At Capital Blue Cross, for example, I gathered and addressed feedback from agitated patients by redeveloping call scripts and replacing the 45-minute calls with 2 30-minute sessions. As a result, I achieved 95% patient satisfaction, decreased readmission rates, and increased funding from CMS. STAKEHOLDER COMMUNICATIONS: During my time at Capital Blue Cross, I liaised between app owners and users and received and prioritized requests for app enhancements. By aligning feature release plans with user requests, I boosted authorization automation by 20%+ and decreased data entry mistakes by 60%. If you’re looking for someone who delivers innovative IT solutions, is adept at utilizing new technologies, and coordinates with multifunctional teams, email me: [email protected]. Key Skills: Program Success Expert Creative Resource Utilization Issue Identification & Resolution Feature Implementation Leadership Application Enhancement Cross-Functional Team Coordination.

Latha Thomas-Dha Ms Pmp Pgmp Acp Fachdm’s Current Industry Amwell

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Work Experience

Amwell

Senior Technical Program Manager

Tue Aug 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Commonwealth Care Alliance

Technical Program Manager / Solution Delivery Lead (Transformation, Implementation & Delivery)

Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

Medical University Of South Carolina

TeamSTEPPS Facilitator

Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)

Capital Blue Cross

Director Program Management (Application & Implementation)

Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)

Highmark Health

Senior Program Manager

Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

Geisinger Health Plan

Data Integrations Lead | Program Manager

Tue Feb 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Express Scripts

Lead Business Analyst | Project Manager

Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Optum

Senior Business Analyst

Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Express Scripts

Senior Business Analyst- Quality Assurance Team

Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Latha Thomas-Dha Ms Pmp Pgmp Acp Fachdm Email Addresses

[email protected] Email

Latha Thomas-Dha Ms Pmp Pgmp Acp Fachdm Phone Number

No phone number available. Phone number

FAQ About Latha Thomas-Dha Ms Pmp Pgmp Acp Fachdm

Latha Thomas-Dha Ms Pmp Pgmp Acp Fachdm is located at
Mechanicsburg, Pennsylvania, United States

Latha Thomas-Dha Ms Pmp Pgmp Acp Fachdm is a
As a healthcare operations and program strategy leader, I achieve long-term organizational goals by streamlining bleeding edge technical transformations, enhancing efficiencies, and training competent teams. OPERATIONAL OVERHAUL: I ensure seamless change management to drive organizational success. For instance, at Commonwealth Care Alliance, I streamlined the 70M transition of claims management to Facets. To this end, I initiated the parallel discovery phase and the creation of functional documents. I also adhered to updated timelines and instated accountability by closely monitoring resource and task allocation. As a result, I enabled the processing of 3M+ claims with 90%+ accuracy. By boosting claim auto-processing by 25%+, I enabled the processing of 2.5M more claims with 95% within 18 months. SERVICE EXCELLENCE: As someone who likes to enhance standard processes, I love capitalizing on improvement opportunities. At Capital Blue Cross, for example, I gathered and addressed feedback from agitated patients by redeveloping call scripts and replacing the 45-minute calls with 2 30-minute sessions. As a result, I achieved 95% patient satisfaction, decreased readmission rates, and increased funding from CMS. STAKEHOLDER COMMUNICATIONS: During my time at Capital Blue Cross, I liaised between app owners and users and received and prioritized requests for app enhancements. By aligning feature release plans with user requests, I boosted authorization automation by 20%+ and decreased data entry mistakes by 60%. If you’re looking for someone who delivers innovative IT solutions, is adept at utilizing new technologies, and coordinates with multifunctional teams, email me: [email protected]. Key Skills: Program Success Expert Creative Resource Utilization Issue Identification & Resolution Feature Implementation Leadership Application Enhancement Cross-Functional Team Coordination. Amwell

Latha Thomas-Dha Ms Pmp Pgmp Acp Fachdm currently works in the
Amwell

Latha Thomas-Dha Ms Pmp Pgmp Acp Fachdm specializes in
As a healthcare operations and program strategy leader, I achieve long-term organizational goals by streamlining bleeding edge technical transformations, enhancing efficiencies, and training competent teams. OPERATIONAL OVERHAUL: I ensure seamless change management to drive organizational success. For instance, at Commonwealth Care Alliance, I streamlined the 70M transition of claims management to Facets. To this end, I initiated the parallel discovery phase and the creation of functional documents. I also adhered to updated timelines and instated accountability by closely monitoring resource and task allocation. As a result, I enabled the processing of 3M+ claims with 90%+ accuracy. By boosting claim auto-processing by 25%+, I enabled the processing of 2.5M more claims with 95% within 18 months. SERVICE EXCELLENCE: As someone who likes to enhance standard processes, I love capitalizing on improvement opportunities. At Capital Blue Cross, for example, I gathered and addressed feedback from agitated patients by redeveloping call scripts and replacing the 45-minute calls with 2 30-minute sessions. As a result, I achieved 95% patient satisfaction, decreased readmission rates, and increased funding from CMS. STAKEHOLDER COMMUNICATIONS: During my time at Capital Blue Cross, I liaised between app owners and users and received and prioritized requests for app enhancements. By aligning feature release plans with user requests, I boosted authorization automation by 20%+ and decreased data entry mistakes by 60%. If you’re looking for someone who delivers innovative IT solutions, is adept at utilizing new technologies, and coordinates with multifunctional teams, email me: [email protected]. Key Skills: Program Success Expert Creative Resource Utilization Issue Identification & Resolution Feature Implementation Leadership Application Enhancement Cross-Functional Team Coordination.

Latha Thomas-Dha Ms Pmp Pgmp Acp Fachdm speaks the following languages:
No languages available.

Latha Thomas-Dha Ms Pmp Pgmp Acp Fachdm has prior experience in the following industries:
Commonwealth Care Alliance , Medical University Of South Carolina , Capital Blue Cross , Highmark Health , Geisinger Health Plan , Express Scripts , Optum , Express Scripts

Latha Thomas-Dha Ms Pmp Pgmp Acp Fachdm has the following professional experience:
Amwell , Commonwealth Care Alliance , Medical University Of South Carolina , Capital Blue Cross , Highmark Health , Geisinger Health Plan , Express Scripts , Optum , Express Scripts .